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Social Media Data Protection Information


In the following, we provide information about the collection of personal data when using our social media sites listed below. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

We have an online presence on the social networks and platforms listed here. These social networks and platforms are operated exclusively by the respective provider, which means that there is a so-called joint responsibility in accordance with Art. 26 GDPR.

When you visit our social media pages, your user data is collected and provided to us by the provider. The exact types of data differ from provider to provider, but generally include the following information

  • Followers: number and stored profiles; information on growth and development over a defined time frame.
  • Reach: Number of people who see a specific post; number of interactions with a post. This can be used, for example, to determine which content is better received by the community than others.
  • Ad performance: How many people were reached with a post or paid ad and interacted with it?
  • Demographics: Average age of visitors, gender, place of residence, language.

As our social media channels are operated by the providers of the respective social network, your personal data may also be used by them, over which we have no influence. This often involves the collection of your IP address, the creation of static evaluations and the processing of further information stored in the form of cookies. Sometimes your activities are assigned to a direct profile. This data is often also used to show you interest-based advertising within and outside the platforms. As the operator, we have no influence on the generation and display of this data and cannot deactivate this function or prevent the processing of the data.

The purpose of data processing by us is the professional and content-related interaction with visitors to the social media sites on these topics as well as answering corresponding queries, praise and criticism. If you contact us via our social media channels, we process the data that you provide to us and the data that is necessary to process the request (Art. 6 para. 1 lit. b GDPR). Further data is processed on the basis of Art. 6 para. 1 lit. f GDPR due to our legitimate interest in direct communication with users and optimizing the design of our online presence. Insofar as you have given your consent to the operators of the respective social media platforms (e.g. via a checkbox opt-in), the processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent to the provider of the respective platform at any time with effect for the future.

We will delete your collected data once the purpose has been fulfilled.

The assertion of data subject rights and requests for information can be most effectively addressed directly to the providers of the platforms, as only they have access to your data and can take immediate action. If our cooperation is required for this, we will support you in enforcing your data subject rights if necessary.

Below you will find the providers of the networks used. If data is processed outside the EU, we have taken the necessary measures to ensure that the level of data protection is maintained (usually by concluding EU standard data protection clauses). Further information on the terms of use and data protection of the respective platform as well as a detailed description of further data processing and the respective objection options can be found on the providers' websites at:

Facebook (Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA): www.facebook.com/policies/cookies/ and www.facebook.com/policy.php/ . Opt-Out-Link: www.facebook.com/settings

Instagram (Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA): www.instagram.com/about/legal/privacy/before-january-19-2013/ .

X (Twitter) (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland): twitter.com/en/privacy. Opt-Out Link: help.twitter.com/en/rules-and-policies/twitter-cookies.

YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland): https://policies.google.com/privacy?hl=en&gl=de. Opt-Out Link: tools.google.com/dlpage/gaoptout or https://www.google.com/account/about/.

1. Responsible Office

Bonn International Centre for Conflict Studies (BICC) gGmbH

Pfarrer-Byns-Straße 1
53121 Bonn, Gerna

Tel.: +49-228-91196-0
E-Mail: bicc@bicc.de
Website: bicc.de

2. Data Protection Officer

Althammer & Kill GmbH & Co. KG

Roscherstraße 7
30161 Hannover

E-Mail: kontakt-dsb@althammer-kill.de
Website: https://www.althammer-kill.de

3. Data Protection Information for Facebook and Instagram (Meta Platforms)

pursuant to Art. 13, 14 GDPR

Below we provide information about the collection and use of personal data when using our Facebook and Instagram pages. Personal data is all data that can be related to you personally, e.g. your Facebook profile, your pictures, your email or IP address.

BICC and Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (Meta for short) act as joint controllers within the meaning of Art. 26 para. 1 sentence 1 GDPR as operators of the social media platforms Facebook and Instagram.

Shared responsibility

We can only exert limited influence on the processing of personal data by Meta as the platform operator. At the points of data processing by the platform operator that we can influence, we work towards data protection-compliant handling within the scope of the possibilities available to us. However, due to the limited access to data processing by the platform operator, we cannot fully identify which data it processes.

The platform operator operates the entire IT infrastructure of the services and maintains its own data protection provisions. If you are a registered user of the social media services, the platform operator maintains its own user relationship with you.

Information on data processing by the provider of the social media platforms and further objection options can be found in the operator's privacy policy:

Facebook: https://www.facebook.com/privacy/explanation

Instagram: https://help.instagram.com/519522125107875

There is a relationship with the platform operator pursuant to Art. 26 (1) GDPR (joint controllership). See here: https://www.facebook.com/legal/controller_addendum  and https://de-de.facebook.com/legal/terms/page_controller_addendum

The platform operator and BICC are jointly responsible for the web tracking methods used on the social media pages. Web tracking can also take place if you are not logged in or registered with the social media platform, i.e. Facebook.

As mentioned, BICC can unfortunately hardly influence the web tracking methods of the social media platform.

The legal basis for Meta's web tracking methods is Meta's legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR.

Further information can be found in the platform operator's privacy policy:

https://www.facebook.com/policies/cookies/

https://help.instagram.com/1896641480634370/?helpref=hc_fnav

The options for exercising your rights to prevent these web tracking methods can be found in Facebook's privacy policy.

Purpose and legal basis

The purpose of data processing by us is the professional and content-related interaction with visitors to the social media sites on these topics as well as answering corresponding queries, praise and criticism. 

The legal basis for the processing is Art. 6 para. 1 lit. f) GDPR.

We process the statistical information provided by Meta in our own interest to optimize our social media presence in accordance with Art. 6 para. 1 lit. f) GDPR.

In individual cases, the processing of your data may also be permitted in the context of a (pre-)contractual relationship (e.g. in the case of personal communication about one of our specific offers via Facebook or Instagram Messenger), in accordance with Art. 6 para. 1 lit. b) GDPR.

Further information can be found at:

https://www.facebook.com/about/privacy/legal_bases

All information on the collection and use of your data by Facebook or Instagram can be found at:

https://de-de.facebook.com/help/instagram/519522125107875/?helpref=hc_fnav

https://de-de.facebook.com/help/instagram/581066165581870/?helpref=hc_fnav

https://www.facebook.com/help/203587239679209?helpref=search&query=instagram%20like%20button&search_session_id=02c70f161eea506e66ccf27e6cea27b9&sr=15

https://help.instagram.com/1896641480634370/?helpref=hc_fnav

Storage period

In principle, there is no fixed storage period for your published contributions, so that we either delete your data when storage is no longer necessary (the data that we can delete ourselves) or restrict processing if there are statutory retention obligations.

Otherwise, personal data will also be deleted if it is no longer required for the purposes for which it was collected or otherwise processed.

You can also delete contributions you have made yourself, such as comments, at any time.

Recipients

We only transfer your personal data to third parties in addition to the processing within the scope of joint responsibility if we are legally obliged to do so, if this is necessary to fulfill a contractual obligation with you, to service providers with whom there is order processing in accordance with Art. 28 GDPR or if you have given your consent.

We will not transfer your data to bodies outside the EU/EEA without your consent.

You have the following rights vis-à-vis the joint controllers with regard to the personal data concerning you

  • Right of access,
  • Right to rectification or erasure,
  • Right to restriction of processing,
  • Right to data portability.

If we process your data on the basis of consent in accordance with Art. 6 para. 1 lit. a) GDPR, you are entitled to revoke this consent in whole or in part at any time without giving reasons and with effect for the future.

Please note the following information:

If you wish to exercise your rights with regard to processing for which we are the sole controller within the meaning of the GDPR, you can assert these rights against us using the contact details provided in the legal notice. If you wish to exercise your rights with regard to the processing operations for which Meta is solely or jointly responsible with us within the meaning of the GDPR, we would ask you to contact Meta directly.

Complaint to the data protection supervisory authority

If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the competent supervisory authority.

You can also contact us at any time to exercise your rights.

In most cases, however, it makes sense to contact Meta directly, as we do not have access to all data and cannot influence all data processing within Meta.

The supervisory authority directly responsible for Meta is:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
dpo@dataprotection.ie

Further information can be found here:

https://forms.dataprotection.ie/contact

https://www.dataprotection.ie/

Right to object

If we process your personal data in accordance with Art. 6 para. 1 lit. f) GDPR in order to safeguard our legitimate interests, which are overriding in the context of a balancing of interests, you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process your personal data unless there is a compelling interest in processing, the interest of a third party prevails or a legal provision obliges us to process it.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Please note the following: If your right to object relates to the processing of data for which we are solely responsible in terms of data protection, you can assert this right against us using the contact details provided in the legal notice. However, if your right to object concerns the processing of data for which Meta is solely or jointly responsible with us in terms of data protection, we would ask you to contact Meta directly.

4. Data protection information for YouTube (Google) pursuant to Art. 13, 14 GDPR

Below we provide information about the collection and use of personal data when visiting and interacting with the YouTube channel operated by us and/or watching our videos. Personal data is all data that can be related to you personally, e.g. your YouTube profile, your comments, your images, your email or IP address.

Scope, purpose and legal basis

Data processing by Google Ireland

Each time you access our YouTube channel (via the link provided on our website or otherwise) on the YouTube websites, YouTube/Google processes personal data. Information on the processing of personal data by YouTube/Google can be found in Google's data policy at: https://policies.google.com/privacy?hl=de&gl=de. Beyond this information from Google, we have no knowledge of the extent to which, for what purposes, for how long and at what location data is processed by YouTube/Google, whether and how YouTube/Google fulfills its obligation to delete data, to whom data is passed on, how data is merged, analyzed and marketed by YouTube/Google with other data and information and whether and to what extent profiling is carried out by YouTube/Google.

In addition, each time our YouTube channel is accessed (via the link provided on our website or in another way), YouTube/Google cookies are set on the YouTube websites. Companies and institutions can integrate Google technologies and products into their websites and apps (e.g. social plugins, Google Analytics, Google Maps). If you visit websites or use apps provided by companies and institutions that use such Google technologies/products, Google will also use cookies. This enables Google to track and analyze your user behavior far beyond the YouTube and Google websites. Further information on the use of cookies by YouTube/Google can be found in Google's cookie policy at: https://policies.google.com/technologies/cookies?hl=de&gl=de. In your browser settings, you can individually determine whether and which cookies may be stored and when they are deleted. At this point, we would like to point out that it is also possible to visit our YouTube channel if your browser blocks cookies.

The processing of personal data and the setting of cookies by Google takes place regardless of whether you are logged into your YouTube or Google user account or have one at all. If you are logged into your YouTube or Google user account, you enable Google to assign your user behavior directly to your personal profile across devices. According to the company, you can prevent this by logging out of your YouTube/Google user account. The provider of YouTube in Germany is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company of YouTube is Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043. Personal data and other information is transferred by Google to countries in the EU and also to the USA and other third countries - where the level of data protection may be lower than in the EU - and processed there by Google and its partners.

In addition to the YouTube/Google data and cookie policy listed above, the terms of use (https://www.youtube.com/static?template=terms), the community guidelines (https://www.youtube.com/intl/de/about/policies/#community-guidelines) and the other guidelines and notices on security and copyright (https://support.google.com/youtube/topic/9223153) apply to your and our use of YouTube. We have no influence on the processing of your data by YouTube/Google and on Google's compliance with the applicable data protection regulations.

Data processing by BICC

Please check carefully which personal data you transmit to us via YouTube. If you wish to prevent YouTube/Google from processing the data you have transmitted, please contact us by other means. You can find our contact details in the legal notice.

The purpose of data processing by us is the professional and content-related interaction with visitors to our YouTube presence on these topics, as well as answering corresponding queries, praise and criticism. We offer you the opportunity to comment on, share, like or dislike our videos and contributions or to save them. Your contributions can be accessed by anyone worldwide on the Internet.

We process personal data when you contact us via our YouTube channel, for example by commenting on a post. If you contact us via our YouTube channel, we will process the content of your message and the other personal data transmitted in the process. Please note that in addition to the data and content you actively transmit, we may also have access to further information about your user profile, your posts and, for example, "Like" information. Access to this information depends on the privacy settings you have made in your YouTube user account. YouTube/Google explains how you can check and change your privacy and data protection settings here:

https://support.google.com/youtube/answer/9315727?hl=de&ref_topic=9386940, https://support.google.com/policies/answer/9581826?p=privpol_privts&hl=de&visit_id=637217551183067910-377434558&rd=1.

We use the data strictly for the purpose of communicating with you or processing your request. The legal basis for this data processing is Art. 6 para. 1 lit. f) GDPR. Our overriding legitimate interest in the context of a balancing of interests lies in communicating with you and responding to your inquiries and other concerns. If we are able to do so and if we have also processed the data outside of YouTube (e.g. by sending you an email), we will delete the data you have actively provided when the purpose for the processing no longer applies, i.e. specifically after the contact with you has finally ended. This does not apply to data that is stored by the YouTube/Google system as part of our communication; we have no influence on the deletion of this data. Mandatory statutory retention periods remain unaffected.

You can also delete contributions you have made yourself, such as comments, at any time.

Data processing by BICC and Google Ireland (statistics)

As already mentioned above, we and YouTube are jointly responsible for data processing within the meaning of Art. 26 GDPR in the context of the creation and use of statistics or "YouTube Analytics". "YouTube Analytics" are analyses in statistical form provided by YouTube/Google for the operators of YouTube channels, which contain evaluations of which persons (groups) interact with the respective YouTube channel and the content contained therein and in what way.

"YouTube Analytics" show us, for example, the reach of our YouTube channel, the interaction of users with our posts (viewing, commenting, subscribing) and demographic data (e.g. age, gender, location) of visitors as well as the number of views of our videos. YouTube/Google uses certain events - e.g. watching or commenting on one of our videos or subscribing to our channel - and the personal data collected when interacting with our YouTube channel, which is logged by Google servers, to generate "YouTube Analytics" statistics.

Our joint responsibility with YouTube/Google includes the collection and consolidation of data for "YouTube Analytics" statistics for our YouTube channel, which are provided to us by YouTube/Google. The legal basis for this data processing on our side is Art. 6 para. 1 lit. f) GDPR. The processing of the data serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in optimizing our external presentation and communication via our YouTube channel, which is made possible by "YouTube Analytics".

YouTube or Google does not currently provide an agreement on joint responsibility within the meaning of Art. 26 para. 1 sentence 2 GDPR, which specifies which controller fulfills which data protection obligations under the GDPR. Further information on "YouTube Analytics" can be found at https://support.google.com/youtube/topic/9257532?hl=de&ref_topic=9257610. With regard to statistics and "YouTube Analytics", we have no knowledge of the scope, purposes, duration and location of data stored by YouTube/Google beyond the information provided above, whether and how YouTube/Google fulfills its obligation to delete data, to whom data is passed on and how data is merged, analyzed and marketed by YouTube/Google with other data and information and whether and to what extent profiling is carried out by YouTube/Google.

Rights of data subjects

You have the following rights vis-à-vis the joint controllers with regard to the personal data concerning you

  • Right of access,
  • Right to rectification or erasure,
  • Right to restriction of processing,
  • Right to data portability.

Please note the following information:

If you wish to exercise your rights with regard to processing for which we are the sole controller within the meaning of the GDPR, you can assert these rights against us using the contact details provided in the legal notice. If you wish to exercise your rights with regard to the processing for which Google Ireland is solely or jointly responsible with us within the meaning of the GDPR, we would ask you to contact Google Ireland directly.

Complaint to the data protection supervisory authority

If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the competent supervisory authority.

You can contact us at any time to exercise your rights.

In most cases, however, it makes sense to contact Google Ireland directly, as we do not have access to all data and cannot influence all data processing within YouTube.

Right to object

If we process your personal data in accordance with Art. 6 (1) (f) GDPR in order to safeguard our legitimate interests, which are overriding in the context of a balancing of interests, you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process your personal data unless there is an overriding interest in processing, the interest of a third party prevails or a legal provision obliges us to process it.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Please note the following: If your right to object relates to the processing of data for which we are solely responsible in terms of data protection, you can assert this right against us using the contact details provided in the legal notice. However, if your right to object relates to the processing of data for which Google Ireland is solely or jointly responsible with us in terms of data protection, we would ask you to contact Google Ireland directly. You can find more information and options on personalized advertising by YouTube/Google here: https://safety.google/intl/de/privacy/ads-and-data/. An opt-out option for personalized advertising by Google can be found here: https://adssettings.google.com/anonymous?sig=ACi0TCgxe64iCWXTsstZ9BTR0UGoyceuQlk6z2ys49Z2dHLVbUuG5_NfhugV5EjWl2bn27jn8Peeo-js8I2OFDNZYcYTNE34-hcCtgK4C1ACSpFNbDjeLNA&hl=de.

5. Data Protection Information for X (formerly Twitter) pursuant to Art. 13, 14 GDPR

In the following, we provide information about the collection and use of personal data when using our X-Account. Personal data is all data that can be related to you personally, e.g. X account, images, email address or IP address.

We use X and are jointly responsible for the operation of the X account (together with X). The X account primarily serves as a communication platform for customers, members, donors, event participants and interested parties.

In addition, we receive statistical information from X about the popularity of our X channel (e.g. number of page views, number of "likes"). X is responsible for the way in which this data is collected and processed. Data processing only takes place in the manner described in X's terms of use.

Responsible persons

Joint controllers pursuant to Art. 26 of the General Data Protection Regulation (GDPR) and the addition for controllers of X are:

Responsible for the X account is:

BICC

You can reach the data protection officer of BICC as follows:

Althammer & Kill GmbH & Co. KG

Roscherstrasse 7
30161 Hannover

Tel: 0511 330603-90
E-Mail: kontakt-dsb@althammer-kill.de

Twitter International Company

Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103 U.S.A. is responsible for the entire social network "Twitter". The representative in the EU is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland:

Contact the Data Protection Officer for Twitter International Company: 

https://twitter.ethicspointvp.com/custom/twitter/forms/data/form_data.asp

Data processing, legal basis, storage period

We offer you the opportunity to get to know us and communicate with us via our X account. We process the data you enter on X by retweeting or replying to your tweets, if necessary, or by writing tweets that refer to your account.

If you are logged in to X, you agree to its terms of use, privacy and cookie policies and consent to the processing of your personal data, over which we have no control. If you are not registered with X, X may nevertheless carry out a statistical analysis of your personal data if you access our X account and provide us with anonymized statistics for this purpose.

We would like to point out that we also make use of the "Twitter Analytics" function when operating the X website. Twitter Analytics allows account holders to retrieve and analyze a summary of data in the form of statistics within a tool.

Twitter Analytics enables BICC to retrieve the following statistics and data in anonymized form via X:

  • Inventory data (e.g. names, addresses)
  • Contact data (e.g. e-mail, telephone numbers, contact persons)
  • Content data (tweets, videos, images, etc.)
  • Usage data (e.g. websites visited, interest in content, access times, likes, tweets, comments, impressions, etc.), meta/communication data (e.g. device information, IP addresses)
  • Account data (name, password, displayed name, time zone, language, description, location)
  • Tweets
  • Direct messages
  • Block / mute
  • Payment data
  • Tweet statistics:
    • Number of followers and changes
    • Likes, comments, retweets
    • Demographic data (gender distribution, age, places of origin, device usage, etc.)
    • Traffic sources

You can find more information about the "Insights data" at:

https://marketing.twitter.com/insights

Storage duration of your data

If you are logged into your X account and visit our X profile, this can be assigned to your profile. We have no influence on data collection and further processing by X, to what extent this happens and how long this data is stored. We store your personal data on our systems, i.e. outside of X, if and for as long as it is required for the purposes of collection or if there are statutory retention obligations.

Legal basis(s) for data processing

We operate our X account in our own interest in order to communicate with customers, interested parties and users and to be able to inform them about our offers, goods and events, in accordance with Art. 6 para. 1 lit. f) GDPR.

We process the statistical information provided by X in our own interest to optimize our X-Account in accordance with Art. 6 para. 1 lit. f) GDPR.

In individual cases, the processing of your data may also be permitted in the context of a (pre-)contractual relationship (e.g. personal communication about one of our specific services via direct messages), in accordance with Art. 6 para. 1 lit. b) GDPR.

Data processing by X

 

By using X, your personal data will be processed by Twitter Inc. We would like to point out that you use the X short message service offered here and its functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. sharing, rating).

X processes your voluntarily entered data and evaluates any content you have shared or viewed. Information about which data is processed by X and for what purposes can be found in X's privacy policy: https://twitter.com/de/privacy 

Profile data and tweets are public by default, i.e. anyone can see your profile data and tweets. Tweets can be protected, i.e. only your followers can see your tweets. However, this also means that replies (e.g. comments or "likes") that you send to an account that does not follow you cannot be seen by that account. You can specify these settings in your account settings under "Privacy and security": https://twitter.com/settings/safety  

We have no influence on the type and scope of the data processed by X.

The compilation of the above-mentioned statistical information "Insights data" is the responsibility of X. You can find more information on this at:

https://marketing.twitter.com/insights 

Restrict privacy settings for personalized ads

The processing of personal data by X can be partially restricted via the settings in your X account. You can find more information on this at

https://help.twitter.com/de/safety-and-security/privacy-controls-for-tailored-ads 

Forwarding of data

X may also process some of the information collected outside the European Union in the USA.

X transfers data to Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA on the basis of standard contractual clauses approved by the European Commission. We have no influence on this processing. We ourselves do not pass on any personal data that we receive via our presence on X.

Rights of data subjects

You have the following rights vis-à-vis us and Twitter International Company as the controller. In individual cases, these rights may be restricted by legal requirements (Art. 15-21 GDPR):

  • Right to information about which of your data we and Twitter process and for what purpose
  • Right to rectification of inaccurate data§ Right to erasure of your data

§ Right to restriction of processing

§ Right to data portability

§ Right of objection and revocation

If you have given your consent to the processing of your data, you can withdraw this at any time. Such a revocation affects the permissibility of the processing of your personal data after you have given it to us.

Insofar as we base the processing of your personal data on the balancing of interests (legal basis is then Art. 6 para. 1 lit. f) GDPR), you can object to the processing in accordance with Art. 21 GDPR. This is the case if, in particular, the processing is not necessary for the performance of a contract with you.

When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection on the basis of which we will continue the processing.

Right to object to direct advertising

Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time, e.g. even if you receive advertising from us in the form of a newsletter or information material by post.

If we use your data as part of the functions of our X-Account for direct advertising and associated data analysis, we will inform you about this data processing above in this privacy policy, including the possibility of exercising your right of revocation by technical means if necessary.

Complaint to the data protection supervisory authority

If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the competent supervisory authority.

The supervisory authority responsible for X is:

Irish Data Protection Commissioner

https://www.dataprotection.ie/en/contact/how-contact-us

Contact options regarding your rights

You can contact us at any time to exercise your rights. Please use the contact details in the legal notice. You can also contact our Local Data Protection Officer.

In most cases, however, it will make sense to contact Twitter International Company. directly, as we do not have access to all data and cannot influence all data processing within Twitter:

Contacting the Data Protection Officer for Twitter International Company:

https://twitter.ethicspointvp.com/custom/twitter/forms/data/form_data.asp